Jeff Chen

EAM Assistant Director

Jeff is the EAM Assistant Director at Microdesk, head of EAM Strategic Advisory Services. Jeff specializes in providing strategic consulting services for clients, conducting and implementing BIM, EAM and GIS integrated solutions, and developing digital twin methodologies for life cycle BIM implementation. He is leading his team in implementing Artificial Intelligence into AECO workflows, including machine learning, deep learning, natural language programming, and so on.

Jeff is the team lead of several Microdesk products including ARID™, the first cloud-based Asset Registry and Information Database application for enhanced asset data management in the industry; ARID™ Oasis, a cloud-based asset data validation that works with ARID™ to ensure collected asset data quality;  Modelstream®, the bi-directional solution of synchronizing asset data between Autodesk® Revit and IBM® Maximo; and  Ask Alex®, an A.I.-powered digital twin platform that understands natural questions and intelligently provides decision-making assistance.

Jeff holds a Doctor of Philosophy in Civil Engineering major specializing in Construction and Asset Management, as well as a Master of Science in Civil Engineering specializing in Structural Analysis, both from Syracuse University.