Microdesk’s team of discipline-specific experts in Architecture, MEP, Civil 3D (Civil and Wastewater) has been instrumental in helping our architects and engineers become more proficient with all the Autodesk software that we use. In addition to training the architects and engineers who use the software, we have engaged them for Project Manager Training and Project BIM Coordinator training, so the project workflows can be improved upon. They have also helped our dedicated support staff improve our standards documentation. In addition to “training” and “standards” type scopes, we have engaged Microdesk for “project mentoring” and “project kickoff and coordination”. We have one of their experts coming in for 2 days per week for a long term engagement, and swapping out different experts for different disciplines has been very well received by my internal clients. They are an important part of our ongoing improvement program.
– RAY S., NEW YORK